Privacy Policy

Parker Tree Service, Inc. has cared for Treasure Valley trees since 1937. This policy explains what information we collect when you use our website or ask us for tree work, how we use it, who we share it with, and the choices you have. We keep it in plain language on purpose.

Effective date: August 26, 2026

Information We Collect

Information you give us. When you request a free estimate, book online, start a chat on our website, call our office, or fill out a form, we may collect:

• Your first and last name
• Your phone number, including your mobile number
• Your email address
• The service address where you want the work done, and your mailing address
• A description of the tree work you are asking about, and any photos you send us
• Your company name, if you are asking on behalf of a business, HOA, or property manager

Job and account information. Quotes, work orders, job notes and photos, scheduling details, invoices, and payment records tied to work we do for you.

Information collected automatically. When you visit our website we collect the pages you view, how long you stay, the site you came from, your browser and device type, and a general location based on your IP address.

We do not collect Social Security numbers, driver’s license numbers, or full payment card numbers through this website.

How We Use Your Information

We use the information we collect to:

• Prepare and send your estimate, schedule a visit, and do the tree work you asked for
• Contact you about your estimate or your job by phone, text message, or email
• Send appointment and visit reminders and let you know when a crew is on the way
• Bill you, process payments, and keep the records the law requires us to keep
• Answer your questions and provide customer support
• Improve our website and our services, and fix technical problems
• Send marketing messages, but only to people who have opted in to receive them
• Meet our legal, tax, insurance, and safety obligations

We do not use your information to make automated decisions that have a legal effect on you, and we do not sell your personal information.

SMS and Text Message Opt-In

How you opt in. You give us permission to text you when you enter your mobile number on our free estimate request form, when you give your number in the chat window on this website, or when you give it to our office over the phone and ask us to text you. Entering your number on the estimate form is what gives us consent for service messages about your estimate and your job.

What we send. These are service and customer care messages: confirmation that we received your estimate request, scheduling and appointment reminders, visit reminders, notice that a crew is on the way, follow-up on an open quote, job updates, and billing notices.

Marketing texts are separate. We only send promotional or marketing texts to people who check the separate marketing box on our form. That box is unchecked by default and is never required to submit the form or to get an estimate from us. You can accept service messages without ever agreeing to marketing messages.

Message frequency. Message frequency varies and depends on your estimate and your job.

Message and data rates. Message and data rates may apply. Your mobile carrier, not Parker Tree Service, charges these.

How to opt out. Reply STOP to any text to stop receiving messages from us. If you opted in to marketing texts, reply STOP MKT to stop those and keep receiving service messages about your job. You can also call our office at (208) 461-8733 or email [email protected] and ask us to remove your number.

How to get help. Reply HELP to any text, or call our office at (208) 461-8733.

Age requirement. You must be at least 18 years old to agree to receive text messages from us.

Carrier liability. Mobile carriers are not liable for delayed or undelivered messages.

No Sharing of Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent are never shared with any third party. We do not sell, rent, trade, or lease your phone number or your text message consent to anyone.

The only parties who ever touch your mobile number are the service providers that run our scheduling, messaging, and billing systems on our behalf. They may use your information only to deliver that service to us. They may not use it for their own marketing, and they may not share it further.

How We Share Information

We do not sell or rent your personal information to anyone for their own marketing. We share it only in these limited situations:

• Service providers working for us — our scheduling and customer management software, our text and email messaging platforms, our payment processor, and any financing partner you choose to use. They may use your information only to provide that service to us.
• When the law requires it — to comply with a legal request, respond to valid legal process, protect our rights, or protect someone’s safety.
• If the business changes hands — in a sale, merger, or transfer of the company or its assets.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to keep the site working, remember your choices, and understand which pages people find useful. We use website analytics to count visits and see how people move through the site, and advertising tools that tell us whether an ad brought someone to our website.

Most browsers let you block or delete cookies in their settings, and you can usually turn off ad personalization in your device settings. Blocking cookies may keep parts of our site from working the way they should. We do not respond to browser “Do Not Track” signals, because there is still no common standard for them.

Data Security

We take reasonable administrative, technical, and physical steps to protect your information from unauthorized access, use, alteration, or disclosure. Our website uses encryption in transit, our business systems are password protected, and we limit access to the people who need it to do their jobs.

No website or system is perfectly secure, so we cannot promise absolute security. If we ever learn of a breach affecting your information, we will notify you as the law requires.

We keep your information only as long as we need it to serve you and to meet our legal, tax, and insurance obligations, then we delete or de-identify it.

Your Rights and Choices

You can ask us to:

• See the personal information we hold about you
• Correct or update anything that is wrong or out of date
• Delete your information, where we are not required to keep it
• Send you a copy of the information you gave us
• Stop texting you — reply STOP to any message, or ask our office
• Unsubscribe from our emails — use the unsubscribe link in any marketing email, or ask our office

Email [email protected] or call (208) 461-8733 and we will take care of it. We will not treat you differently for exercising any of these rights. We may need to keep some records, such as invoices and job files, where the law requires it.

Children’s Privacy

Our website and our services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.

Changes to This Policy

We may update this policy from time to time. When we do, we will post the new version on this page and change the effective date at the top. Please check back now and then.

Contact Us

If you have any question about this policy or about your information, we are glad to hear from you.

Parker Tree Service, Inc.
3214 E Homedale Rd, Caldwell, ID 83607
Phone: (208) 461-8733
Email: [email protected]
Idaho Contractor License #RCE-26718

See also our Terms of Service.